Provides a cost-effective, reliable alternative for those clients that require 24/7 monitoring and network support. This service increases productivity while reducing computer and network down-time This service includes
- Unlimited IT support for covered devices provided at a fixed low monthly rate.
- 24×7 access to support professionals capable of resolving the majority of issues remotely or dispatching techs for those issues requiring onsite support.
- Monitored patch management, antivirus and update services.
- CIO consulting services.
- Managed security and threat assessments, including acceptable use policy enforcement and penetration testing.
- Vendor liaison and capacity planning services.
- Monthly management reports
Our Guarantee Service Philosophy
We at Geeks Computer Solutions adhere to a basic standard of ethics that we deem necessary to the successful conduct of our business. We are, above all, honest and straightforward. We charge only for the hours required to get the job done, no more and no less. If we cannot fix, we will not charge.
We do not needlessly run the hours up just to create a larger invoice. We never take advantage of a customer’s possible ignorance in IT matters and issues.
We firmly believe that our success as a company depends on our delivery of the most professional, most effective IT consulting, planning and services to our clients and that the quality of our work should exceed their expectation.
Located at 2953 Forest Hill Blvd. We take walk in clients for service and repair with a flat fee of $95 for services.